With around 1.7 billion social network users in the world, Social Media is one of the most popular ways for people to share their opinions. could this be the future of customer service?
Having decades of experience means that Rushlift can provide the optimal solution for the customer’s needs. This is why Rushlift work with some of the largest, widely recognised industrial businesses, such as Calsonic Kansei.
Independent materials handling specialists, Rushlift, has provided a major new fleet of materials handling equipment to PD Ports, including a fleet of 45t counterbalance forklifts fitted with a new integrated generator powering magnetic plate attachments. The new fleet for Teesport was developed in conjunction with a number of suppliers as part of Rushlift’s ‘applications engineering’ approach to problem solving which ensures customers receive not only the right equipment, but original solutions to their materials handling needs. […]
The key to solving problems is having good engineering expertise and maintaining relationships through good communication, so says Doosan, who recently got its Quality Guarantee team together to look at the latest issues. “In order to work at maximum efficiency, the equipment, the operator and maintenance teams must work hand in hand,” said team leader Sungok Cho. "People work together in teams to offer the best advice and know-how on our machines and each of their roles come together to give informed opinions and deliver the best outcome." Find out more at www.doosanworld.com
Congratulations to our friends at Windsor on their latest expansion - a brand new Peterborough branch! The Windsor name has been synonymous with excellent material handling and access systems since 1977, and ever since they began, the business has focussed on growing into one of the UK’s leading materials handling specialists. The brand new Peterborough branch is the latest indicator of their recent accomplishments. The branch has moved to a purpose-built 9,000 sq ft facility to cater for an expanding workforce and product range. Mark Collin, Peterborough’s service manager, believes it is an exciting move, enabling an even better service. Says Mark: “We required a larger building with more facilities to maintain our great service and continue to provide the widest range of equipment. We have therefore built our own new, much larger, branch with modern workshops and offices. It’s [...]
Sanko Makina, Doosan’s Turkish dealer, has invested a massive US$10m for a new facility in Turkey’s capital, Ankara. The seven thousand square meter building will be built across four floors and will host several offices, a spacious show room, maintenance shop and PDI centre. […]
Outside the e-commerce industry, most would barely know or recognize the challenge of consolidating orders placed on modern retail businesses. In a facility that features discrete order picking (a shopping cart principle where one pick run equals one order), the consolidation of the order happens by itself. Likewise, an automated goods to person picking system can sequence the correct picking as it happens. But in e-commerce facilities that fulfil orders in every thinkable category, such as the likes of Amazon, Otto, and Walmart, even an automated solution has to be broken up into manageable modules due to sheer size. Find out more about two possible ways companies deal with the issue in this fascinating Swisslog blog...
Our mates at Windsor now supply Konecranes equipment. The company’s first lift truck was shipped from their factory in southern Sweden way back in 1959. For a business that lives and breathes lift trucks, their Scandi origins are no surprise. Here’s a feature we wrote for Windsor on the strange appeal of our colder, European cousins and their affinity to materials handling… […]
TB Marketing’s two Ash’s, Aislin and Ashley, took a trip to the North East to visit a happy new Windsor customer… Nixon Hire, a leading provider of plant and site equipment with bases throughout the UK, has taken delivery of a fleet of Doosan D110 forklifts for its 14 depots. Nixon Hire is the epitome of a family-run business that has grown into a market leader. Thanks in no small part to the hard work and vision of its founder, John Nixon, the company now employs over 310 people, has numerous bases throughout northern England and Scotland as well as a presence in the Middle East. […]
Tata is rightly considered a giant of manufacturing. With links to the aerospace, automotive and construction industries, among others, its steel division is a leading supplier to customers across the globe. In its former incarnation as Corus, the company already had a long-standing relationship with Rushlift, having supplied a variety of equipment to the strip mills in Brinsworth and high capacity forklifts on site in Scunthorpe. The Tata Steel Speciality (TSS) division offers a wide variety of carbon, alloy and stainless steels designed to meet the needs of some of the worlds most demanding applications in markets ranging from aerospace to oil and gas, power generation to industrial bearings. Engineering manager, Rob Mallin worked with Rushlift to take care of all the TSS materials handling needs. Says Rob: “We have a variety of forklift applications, some heavy, some less so, but we felt we were better able to provide value to the group and control the fleet by bringing the operation under one roof. “Rushlift were clear in what they could offer us and have delivered every step of the way. We have forklifts, sideloaders, road sweepers and aerial access platforms provided by them. The benefits to having a single point of contact and, in a business like ours where safety is paramount, experienced and capable engineers, are incalculable.” Bringing equipment into an environment like a steel mill brings with it its own special considerations. “The harsh environment can be tough on equipment,” says Rob. “We need our equipment to be durable and fit for purpose, but we also need excellent back up and high levels of service to keep the mills rolling.” […]
Our mates at Swisslog have come up with a Santa themed competition that's bound to hit the festive mark.... Competition time! Send us your #FestiveWarehouse photos and you could win a Christmas hamper to share with your team pic.twitter.com/hti3cmJAT8 — SwisslogInspire (@SwisslogInspire) December 17, 2013
Few high-bay facilities are as impressive as the new distribution center operated by Alnatura Produktions- und Handels GmbH in Lorsch, Germany. It rises 17.5 meters into the sky and, this is the most extraordinary part, it is made entirely of wood. The high-capacity high-bay warehouse is the only one of its kind anywhere in the world, Alnatura points out with some pride, and an external façade that is also made of wood will soon be added to the ecological concept. The goal of the construction project is to build a cutting-edge extension onto an existing organic food distribution center. “What’s extraordinary is that the project is in keeping with Alnatura’s principles, which are based on systematic sustainability and environmental protection,” comments Dr. Volker Jungbluth, Managing Director of Swisslog Germany. “The organic food retailer can still rely on modern technology,” he adds, “since the warehouse will soon be automated.” […]
Fesco, the logistics arm of fashion brand fossil, is tasked with developing maximum efficiency in a rapidly changing industry. Managing director, Josef Otter, explains how Swisslog helps them to remain a consumer favourite. How does Swisslog help your business? With a wealth of new ideas, Fossil is opening up new business segments in the market as well as experiencing unusually strong growth in the traditional watch market. Logistics is therefore constantly undergoing a process of change and optimization. Thanks to many years of collaboration, Swisslog understands our business and can support us with innovative ideas to expand our supply chain. What impressed you about Swisslog's proposal? The shuttle warehouse gives us a number of advantages, including scalability, reliability, faster order processing times and compact storage. The shuttle from Swisslog is a balanced compromise between system weight, transport weight and size, [...]
Rushlift Ltd. and Virgin Atlantic Airways have announced the signing of a contract for Rushlift to supply and maintain ground support equipment to the famous airline. The contract, worth up to £4M over 7 years involves Rushlift supplying Virgin with a new fleet of ground support equipment, used mainly in aircraft maintenance both in the hangar and on stand at Heathrow Airport. The agreement will be extended to cover Virgin operations at Gatwick airport. Rushlift will provide full maintenance cover including an immediate response if equipment fails and prevents an aircraft from departing. The winning of this contract complements Rushlift’s recent acquisition of the American Airlines maintenance facility at Heathrow, giving them the ability to respond to airside emergencies. Speaking about the new contract, Peter Cosgrove, Chairman and co-founder of Rushlift said, “We are entering a new and exciting phase [...]
China has long been seen as the world’s leading manufacturing base, but how well is it embracing e-commerce? The latest figures reveal some interesting trends. A report in China Logistics Equipment magazine listed four key points: 1. Booming Transactions: Transactions volume in 2012 reached 9.5 trillion RMB (over 1 billion Euro) and is expected to be 27.5 trillion RMB in 2015. It is thought the annual increase over the next 5 years will be around 35%. 2. Online purchases soar: In 2012, the total number of Chinese online purchases reached 280 million. Online shopping transaction volume (B2C and C2C) reached 1.15 trillion RMB in 2012.
:Ten Tips For Working With Overseas Clients A few years ago (okay it was 17), the ad agency I was working at belonged to a formal international network of agencies that would rely on one another if a client wanted work doing in more than one country. Well, that was the plan at least. Perhaps the Chairman got a nice weekend break out of it, but otherwise it was impossible to maintain much of a relationship with 20-odd other overseas businesses, and as far as we could tell, the things we had in common, other than belonging to the same network, were nil. Being able to produce consistently good work was tough, especially when the international work was like a French steak, pretty rare. […]
There’s something odd about the latest iPhone ad. It shows cute kids and quirky Asians taking pictures, ending with the line “Everyday more photos are taken with the iPhone”. Nothing greatly odd about that you might say, but the copywriter in me was waiting for a ‘than…’ Mainly because ‘everyday more photos are taken with every type of smartphone’, and without the ‘than…’ it makes you think well, the next ad feasibly might say, ‘Everyday more calls are made on phones.’ Sure enough, the US version of the ad has a “than”, and a surprising one at that. […]
Doosan is to pay $200 million (KRW 219.4 billion) to the UK-based private equity fund Standard Chartered Private Equity (SCPE) and DIP Holdings, a Korean investment holding company and subsidiary of Doosan Corporation, to acquire total ownership of Doosan Industrial Vehicle (DIV). DIV has performance has significantly improved since it was set up as an affiliate company following the SCPE deal in 2011, and now has total assets amounting to $370 million (KRW 414.7 billion) and an operating profit of $32 million (KRW 36 billion) from revenues of $600 million (KRW 671.9 billion). […]
Automation is once again in the spotlight, this time being identified as one of the technologies expected to have the most influence in the business world over the next decade. According to management consultants, McKinsey, twelve emerging technologies—including the mobile Internet, autonomous vehicles, and advanced genomics—have the potential to truly reshape the world in which we live and work. Cutting through the hype to identify the technologies that will really matter the “Disruptive Technologies“ report aims to assess the impact they will have on life, business and the global economy by the year 2025. […]