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Family owned logistics provider invests in premium Windsor forklifts

A family owned third party logistics provider has taken delivery of a fleet of forklift trucks from Windsor Materials Handling’s premium range.

Established by George Kime in the 1930s, George H Kime & Co. Limited has experienced over 80 years of operational success. Initially set up as a provider of transport services for local food businesses in Boston, Lincolnshire, the company has grown to serve not only the fresh food industry, but a wide spectrum of customers internationally.

Over the years, Kimes have served all sorts of customers – from sole traders to blue chip companies – and many of these have continued to use the firm’s services for decades. With branches in Wrangle nr. Boston and Lincoln, the firm’s continued success saw the opening of a third warehouse in November 2015, based in Sleaford. Kimes hit a milestone eight months ago when they bought the facility after renting it for most of their first year of operation.

The icing on the cake for the business expansion was a brand-new fleet of forklift trucks for the Sleaford depot, which Windsor Materials Handling’s David Fletcher helped specify. A pair of two-tonne capacity Still trucks were supplied, and just a week after delivery, drivers at Kimes were already endorsing the forklifts.

One operator, Gary Rose, is typically impressed. “The new forklifts feel stable, and the various different settings make the job so much easier. The manoeuvrability of the machines is incredible, and the automatic braking on ramps gives you extra confidence.”

Still’s RX 70 series has a particularly stable driving behaviour due to the truck’s low centre of gravity. George H Kime will also benefit from low operating costs through the trucks’ hybrid diesel-electric drive with a powerful industrial motor. This also allows the forklifts to deliver a high volume at a low V-engine speed due to the electrically activated hydraulic pump.

Gary continued: “I’m thankful for the glass cab too – trucks I’ve used in the past have been open to the elements. It not only protects you from the weather but from dust and debris left behind in trailers too!”

Still has been delivering its products and services for over 90 years now, and have an outstanding reputation for the dependability of their trucks. Starting out by repairing motors in the 1920s, the company has used its expertise to develop into one of the leading full service providers for intralogistics. Windsor formed a partnership with Still due to their mutual belief that personal relationships are the basis of a long business relationship.

For George H Kime’s Sleaford warehouse manager, Tony Clifton, this is just one of the reasons for choosing to work with Windsor. “I have worked on this site for 22 years – before Kimes the warehouse belonged to Staples Disposables, and I worked with Windsor for many years in that capacity too,” said Tony. “This is the first time we have had brand new trucks though, and I can’t fault Windsor at all for their service and response times. With the local Windsor branch only five miles down the road, a helping hand is never far away. Their engineers are experienced and do their jobs quickly too.”

As one of the leading independent materials handling suppliers in the UK, Windsor Materials Handling was founded on service in 1977. Since then, the Windsor name has been synonymous with materials handling and access systems, providing a first-class range of forklift truck and access platform hire, sales and maintenance services.

Branch Manager for Windsor’s Sleaford office, David Fletcher, echoes this: “Our business is partnership driven. This means providing the best possible deal and backing that up with great support,” he said. “I have known Tony for lots of years – I met him when I was working for the local pest control company. He was surprised when one week I was fitting pest control and the next week I was pestering him about forklifts! For me, this is what Windsor is all about – providing the best quality local service on a national level.”

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Heavy Metal: UK’s Largest Scaffolder Builds With Windsor

With a company timeline stretching back to 1978, Generation UK has seen substantial growth and now operates as the largest scaffolding supplier in the UK. With over 75,000 tonnes of scaffolding, they have the UK’s largest inventory of scaffolding for hire and sale.  Every day Generation faces a logistical challenge to supply their 7,000 customers with the scaffolding and non-mechanical plant equipment that they require.

Generations’ customers represent a full mix of the construction industry; including civil engineers, house builders, energy, utilities and scaffolding sub-contractors.  Whilst their customers are varied, what unites them is their need for quality scaffolding delivered when and where they need it. In order to match their customer’s expectations, they handle tonnes of scaffolding, access, fencing and hoardings every day across the UK.  To achieve this, Generation needed a reliable fleet of forklifts to serve their nationwide network of branches, and the experts at Windsor Materials Handling lent a hand.

Boasting a 15-year relationship with Generation, Trevor De’Ath of Windsor stepped in to provide approximately 50 forklift trucks for the company – a mix of Doosan, Clarke and Komatsu models. Trevor, who has a strong working relationship with the commercial manager at Generation, Chris Baker, said the trucks had been well received by staff at the firm.

Trevor said: “Although the lengthy working relationship did provide an opportunity to work with Generation, it also meant that there were free and frank discussions when it came to feedback. The trucks themselves have had a good response, but the backup service has had particularly positive comments.”

Windsor is one of the few independent MHE providers in the UK with nationwide coverage and over 100 fully trained and highly skilled engineers. Thanks to a local one-stop approach for finance, hire, sales and maintenance, Windsor is able to add value via a quick, reliable and personal service. As part of the agreement with Generation, Trevor occasionally provides hourly and weekly key performance indicators to check efficiency is at its optimum for the fast-growing business.

Chris Baker explains how busy peaks are unpredictable for the business. “There is constant volume. It is at its busiest first thing in the morning and sometimes vehicles are queuing to access our depots. We use barriers during peak times to ensure traffic on the site does not compromise the operation.

“I joined Generation in 2003 when it was a £26 million company,” said Chris. “Since then we have experienced considerable growth and today turnover is at £80 million.”

Throughout the years, the Windsor business has evolved to support customers from a variety of backgrounds. Generation UK supplies scaffolding to a wide range of industries including one off projects.  Chris explains: “Generation secured a contract to supply 5,500 tonnes of scaffolding equipment to Britain’s new aircraft carrier, the HMS Queen Elizabeth. This was our biggest single contract to date. Over 4,000 deliveries were made and from end to end, and the scaffolding we supplied reached 2,718 miles – the equivalent to travelling from Land’s End to John O’Groats three times!”

Generation holds the highest volume of product and has the biggest turnover in the scaffolding industry. Chris concluded: “This kind of success can only be supported by the quality machinery and outstanding service we have had from Trevor and Windsor Materials Handling.”

With 40 years’ experience in materials handling and access systems, Windsor can offer its customers freedom of choice for every application – an important factor for the largest UK supplier of scaffolding products. Windsor operates from twelve branches across the UK, offering materials handling and access equipment, for sale, hire and maintenance. Established in 1977, the business is now the UK’s leading independent supplier of Komatsu, Kalmar and Doosan forklifts, Baumann sideloaders, Atlet warehousing and JLG access equipment.

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